Help! My package is stuck in Italian customs!?

Question

Ciao a tutti! I need help. I am currently living in Rome and my sister sent me a package on Sept 29th. She used USPS to send the package and I have a tracking number. The tracking number says that it arrived in "Foreign customs Italy" on Oct 8th. Since then, there have been no updates. I called USPS today and they told me that they don't have (a)a number I can reach or (b) additional information on my package! So now, I'm trying to find out (a)where is my package w/in Italy & (b)How can I get my package!?! I don't understand this b/c I already paid duties on the package! You have to pay duties before it even leaves the country! I need help! Can anyone tell me:

Where is Italian customs (w/ regards to mail) in Italy? Is it in Milan? Rome?
Does anyone have their phone number? It's been weeks! Please & thank you!

Translation:
Ciao a tutti! Io ancora impararo italiano percio io faccio gli errori. Mi dispiace. Comunque, io bisogno di autiare!

Mi sorella in Stati Uniti manda un paccheto a mi in settembre (29). Ho il numero di indentia (tracking number) per un pacchetto. Online, in la sito per USA postale (the USPS website), la informazione dice que un paccheto se arrivato in ottobre 8! Comunque, ancora io no riceveto un paccheto! La sito dice que un paccheto nella "foreign customs ITALY" (dogana straniere). Io provo a domandare gli USA postale ma sono dicono que un paccheto nella italia e no hanno niente numero di telefono o mas informazione!

Sai il numero telefono per "foreign customs ITALY"? No so! Dove "foreign customs ITALY"? A Roma? Milano? Dove paccheto dove staniera arriva in italia?

Por favore, auitame! Grazie mille!

Answer 1

Some packages go through customs very easily and others get delayed. I've had some take as long as 8 weeks. Generally, when there is an issue, we get a notification of what is necessary to clear the package though. USPS can't really help you at this point. If you had sent the package by one of the services like DHL, you might be able to get a little more help.



You might try contacting Customs here using this site: http://www.agenziadogane.it/wps/wcm/connect/ed/Servizi/URP+telematico/URPEn

Answer 2

Italian Customs Office

Answer 3

I'm just curious what happened with this? I'm in the same exact boat right now. My package has been sitting in italian customs since Sept 10. It was coming from the US.

Answer 4

Chicken Rice Casserole ( double it and have leftovers ) 6 skinless, boneless chicken breast halves, cut into bite size pieces 2 cups milk 2 cups uncooked white rice 2 (10.75 ounce) cans condensed cream of chicken soup 1 teaspoon seasoned salt Preheat oven to 350 degrees F (175 degrees C). In a medium bowl combine the milk, rice, soup and seasoned salt if desired. Mix well. Pour mixture into a lightly greased 9x13 inch baking dish. Add the chicken pieces. Cover dish tightly with aluminum foil and bake in the preheated oven for approximately 90 minutes or until rice is done, stirring every 30 minutes. Uncover the dish and bake for another 15 minutes to allow the rice to brown. Serve with a salad and french bread .

Answer 5

Same here! Absolutely desperate =(( a very expensive, but uninsured package got stuck in Italian Customs 6 weeks ago and no one seems to be able to help =(((

Answer 6

scusa ma io non so proprio !

comunque capita spesso che i pacchi si perdono per strata!

buona fortuna e viva l'italia